FAQ

We welcome question!

Questions are a good beginning for you to know us more. Please feel free to find your answers or contact us for a direct chat.

 

We are factory with professional production team and service consciousness just for exporting various types of roll forming machine.

 

Yes, we are available online to give guidance and also have skilled technicians to dispatch to customers’ factories.

 

30% deposit is paid before production, the balance paid after inspection confirmation before shipment.

 

The quality of our machines is very reliable. The warranty is one year after delivery, if some parts are broken, we will send you new ones for free and customer affords the express cost. If some parts are broken out of warranty period, we will sell them at cost.

Yes, we will. The core of our company culture is honesty and credit. Sunway is ALIBABA’s Gold supplier with BV assessment and CE certificate.

 

No, most of our machines are designed according to customers’ specifications, using famous brand components.

 

Fly to Shanghai airport: By high speed train from Shanghai to Wuxi (30 min),then we can pick up you.